Why Clients Complain About Itchy Lashes & How to Fix It

Why Clients Complain About Itchy Lashes & How to Fix It

As a lash artist, there’s nothing more frustrating than hearing a client complain about their new lash extensions, especially when they mention that they feel itchy. This discomfort can affect your client’s experience, leading them to seek answers — and potentially even go elsewhere. But what causes this itching sensation, and how can it be fixed?

In this blog post, we’ll dive into the reasons behind itchy lash extensions, the common causes of lash extension irritation, and most importantly, how to prevent it and resolve it when it occurs. As an expert in the industry, Aki Lashes is here to help you enhance your lash business with high-quality products and professional insights.

Why Do Lash Extensions Itch?

1. Allergic Reactions to Lash Glue

One of the most common causes of itchy lash extensions is an allergic reaction to the lash glue. Many lash glues contain a chemical called cyanoacrylate, which can sometimes trigger an allergic reaction, causing redness, swelling, or an itchy feeling in the eyes and around the lash line. This irritation may not appear immediately but can show up within a few hours or days after application.

2. Sensitive Skin

Some clients have naturally sensitive skin around their eyes, making them more prone to irritation from the adhesive or even the lashes themselves. This can result in itchiness or mild discomfort. It’s essential to communicate with your clients and ask if they have any known sensitivities before beginning the application.

3. Poor Lash Aftercare

Improper aftercare can lead to itchy lashes as well. Clients who don’t follow the instructions for cleaning, brushing, and avoiding oil-based products can build up bacteriadirt, or makeup around the lash line, leading to irritation and an uncomfortable, itchy sensation.

4. Dryness and Dehydration

Dryness in the lash area can also contribute to itchy eyes. If your client is in a dry environment or doesn’t moisturize their eye area properly, the skin around the lashes can become dry and irritated. This can cause the lashes to feel itchy, especially if they’ve recently applied extensions that require extra moisture and care.

5. Incorrect Lash Application

If lashes are improperly applied or not spaced correctly, they may rub against the client’s natural lashes or eyelids, leading to friction and itchinessLash overlap can also trap oil, dirt, and sweat, which irritates the skin.

How to Prevent and Fix Itchy Lashes

1. Choose High-Quality Lash Products

The best way to prevent irritation is by using high-quality lash extensions and adhesives that are safe and tested. At Aki Lashes, we offer products that are formulated for sensitive skin and eyes, helping to reduce the likelihood of itchy lash extensions. Our adhesives are designed to be flexible, long-lasting, and comfortable for clients with various skin sensitivities.

2. Perform a Patch Test

Before applying lash extensions for the first time, always recommend a patch test for your clients. A patch test involves placing a small amount of adhesive on the client’s skin (usually behind the ear or on the inner forearm) to check for any allergic reactions or sensitivities. This test should be performed 24-48 hours before the full application.

3. Use a Hypoallergenic Glue

If your client has a known sensitivity or you suspect they may be prone to allergic reactions, consider switching to hypoallergenic or low-fume lash glues. These glues are specifically formulated for sensitive clients and can significantly reduce the likelihood of itchy eyes.

4. Ensure Proper Lash Application

Proper lash placement is essential to ensuring your client’s comfort. Make sure the extensions are applied properly, with enough space between each lash to avoid overlap or pressure. The right extension length and curvature will prevent them from rubbing against the eyelid and causing irritation.

5. Educate Clients on Aftercare

Aftercare is a critical component of preventing lash irritation. Make sure to educate your clients on proper aftercare, including:

  • Avoiding water, steam, and makeup for the first 24 hours after application to allow the adhesive to bond.
  • Cleaning the lashes regularly with an oil-free cleanser to remove dirt, makeup, and oil buildup.
  • Avoiding oily skincare products around the eye area, as oil can break down the adhesive and lead to irritation.
  • Brushing the lashes gently to prevent tangling or discomfort.
  • Using a hydrating eye cream to keep the skin around the eyes moisturized and avoid dryness.

At Aki Lashes, we offer a range of aftercare products, including lash cleansers and brushes, that will keep your clients’ lashes clean and irritation-free. We also offer aftercare training to help lash artists educate their clients properly.

Client After Care Kit - Aki Lashes

6. Monitor Lash Retention

Regular lash fills are important for maintaining lash extension health and preventing any discomfort. When lashes grow out and natural lashes shed, it can cause the extensions to sit unevenly and cause unnecessary friction. This can lead to an itchy feeling, especially if the extensions start poking into the client’s skin.

7. Address Dryness Around the Eyes

Encourage clients to use a moisturizing eye cream or a lash serum to keep the area around the eyes hydrated. This will help prevent dry, flaky skin and reduce the chances of irritation.

Common Mistakes to Avoid

1. Using the Wrong Glue for Sensitive Clients

As mentioned earlier, not all adhesives are created equal. Using a regular adhesive on clients with sensitive skin can cause serious irritation. Always choose the right glue for the client’s needs, and when in doubt, use hypoallergenic or low-fume glues.

2. Overcrowding Lashes

Avoid using too many lashes or overcrowding the lash line. This can create additional friction, causing the lashes to rub against each other or the skin, leading to itchiness. Keep your lash design light and tailored to the natural lash growth pattern.

3. Ignoring Aftercare Instructions

One of the biggest mistakes a lash artist can make is not thoroughly explaining aftercare. When clients don’t follow the aftercare instructions, it can lead to lash extension irritation. Proper aftercare is just as important as the application itself, so be sure to stress its importance.

FAQs or Pro Tips

Q: What if my client’s eyes are still itchy after following all the guidelines?

A: If the itching persists despite using high-quality products and following proper aftercare, recommend that your client consult an eye specialist or dermatologist to rule out an allergic reaction to the adhesive. It’s also important to check if they’re using any new skincare products that could be causing sensitivity.

Pro Tip: Always make sure to provide personalized care to your clients. The more you understand their unique needs and concerns, the better you can cater to them, ensuring both comfort and satisfaction.

Conclusion: Keep Your Clients Comfortable and Happy

Itchy lash extensions don’t have to be a common problem. By using high-quality products from brands like Aki Lashes, educating your clients on proper aftercare, and being mindful of sensitivities and allergies, you can ensure your clients enjoy beautiful, comfortable lashes.

If you want to enhance your lash services and ensure a top-notch experience for your clients, check out our selection of premium lash extension products and training courses. Invest in your skills and business today with Aki Lashes — we’re here to support you every step of the way!

Shop now or sign up for training to elevate your lash business to the next level!

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