Refund policy

Refunds and Exchanges: Here at Aki Lashes, we understand how important it is to be 100% satisfied with the supplies you purchase. Our top priority is YOU and we want you to love the products you purchase.

We happily accept returns as long as the item is new, unused, and not final sale. Simply email our customer service support team at cs@akilashes.com and let us take care of the rest! Sale items that are final sale are not eligible for refunds, returns, or exchanges.

Have a question or concern? We can answer it for you! You can always email us at cs@akilashes.com with your questions and concerns and new will respond to us, usually in 1 business day or less!